Sites by DigitLaunching soon

Questions

Good questions. Straight answers.

Everything you need to know before getting started.

Getting started

Do I need to schedule a sales call?

Nope. Choose your plan, sign up online, and we'll take care of the rest by email. Have a question first? Reach us at hello@sites.digit.software.

What do I need to give you?

Your services, the towns you cover, your hours and how customers should reach you. A logo and photos of your work help if you have them, but we can build a good site without them.

How soon will my website be ready?

We build your Instant website using the business details you provide, then email you when your preview is ready. For Starter we aim for 2–4 business days and for Growth 4–7, once we have your information. These are estimates, not guarantees: timing can vary with workload, revisions and domain setup.

Do I need to know anything technical?

No. We handle the design, the hosting, the security certificate and the updates. You answer our questions and approve the result.

Your website

Can I see my website before it goes live?

Absolutely. Every plan, including Instant, gets a private preview, and nothing goes live without your approval. Instant includes corrections to your details; Starter includes 2 rounds of changes and Growth includes 3.

What if I need to make changes later?

Just email us. Growth includes up to 3 change requests a month. On every plan we fix anything that isn't working, free. For other changes on Instant or Starter, add Monthly Content Updates or we'll give you a price before doing any work.

Will my site work on phones?

Yes. Every site is designed for phones first, and calling you takes one tap from any page.

Can you use my own photos and logo?

Yes, and we'd love to. If you don't have photos, we can use licensed stock photos as illustration, credited on your site and never presented as your team or your work.

Will it help me show up on Google?

We set up the basics search engines read: page titles, descriptions, your business details and a sitemap. Nobody can honestly promise you a ranking, and we won't.

Can you add customer reviews to my website?

Yes. If your customers have written genuine reviews, we can add them to your website with your permission (and theirs, where needed). We never write or invent reviews or testimonials.

What counts as a round of changes?

Everything you send together counts as one round, however many items it lists. Correcting a detail you gave us (a phone number, hours, a spelling) and fixing anything we got wrong never use a round.

Can I choose how my website looks?

Yes. Instant lets you pick one of our professional templates and add your logo and brand color. Starter and Growth let you choose a design direction (from elegant to bold to playful) or leave it to us, plus colors you love or want to avoid.

Billing and cancelling

Is there a setup fee or long-term contract?

No website setup fee and no long-term commitment. Just simple monthly pricing, with optional extras priced up front.

What happens if I cancel?

You can cancel from your billing page. Your website stays online through the end of your paid billing period, and your domain remains yours. Ask us about available website file export options.

What if a payment fails?

Stripe tries again and emails you, and your site stays online while you update your card.

Can I switch plans later?

Yes. Email support@sites.digit.software and we'll move you to the plan that fits.

Domains

Will I own my domain?

Yes. Your domain is registered in your name, and you pay the registrar directly. Starter and Growth connect it for you; Domain Management ($5/month) adds renewal reminders, monitoring and DNS help.

I already have a domain. Can I use it?

Yes, on Starter and Growth. We send you the exact change to make at your registrar and connect it on our side once it's in. Instant websites use a free yourbusiness.digit.software address instead.

I don't have a domain yet.

No problem. Instant gives you a yourbusiness.digit.software address. On Starter or Growth you can register a domain in your name (usually $10-$25 a year, paid to the registrar), or add Domain Management for $5 a month and we help you choose and register it in your name and remind you before it renews.

Still wondering? Email hello@sites.digit.software.