How you pay
Monthly, in advance, by card through Stripe. Stripe emails you a receipt.
Cancelling
Any time, from your billing page. Your site stays online until the end of the month you've paid for.
What a round of changes is
A round of changes is one set of changes you send together, before launch: everything in one message or form counts as one round, however many items it lists. Correcting a business detail you gave us (a phone number, hours, a spelling) and fixing anything we got wrong never use a round.
Ongoing changes
An ongoing change request is a set of small changes sent together (text, photos, prices, hours, a service) that takes up to about an hour. New pages, redesigns and new features are out of scope: we quote them first and do nothing without your approval.
Work outside your plan
Online stores, logins, custom software and anything outside the plan are quoted separately and need your approval first.
Delivery
We give an estimate when you sign up; it depends on the plan, our workload and your domain. No fixed date is promised.